At Summerland, we're dedicated to giving you friendly, personal service, and expert financial solutions.

When you're a customer of Summerland Credit Union, you're also an owner of our business.

We're community-based, and defined by our mutuality: we're owned by our customers, run by our customers, and everything we do is for the ultimate benefit of our customers.

We're not like a bank; our profits don't go to external shareholders, they go right back to our customers through fairer fees and improved levels of service.

As a credit union, we hold a banking licence and all customer deposits and investments are protected by the Federal Government Guarantee* for amounts up to $250,000. 

As a customer and part owner of our credit union, you can have a direct say in how the business is run by voting at our Annual General Meeting and by voting in elections for our Board of Directors.

Since 1964, we've been helping North Coast families manage their finances, buy their homes and cars, fund their businesses, insure what's important to them and grow their wealth.

*See us for details.

Our Vision

Customer owned and more than just banking

Our Mission

As a values based organisation, we enhance the individual customer experience through personal engagement, identifying customer needs and providing tailored financial solutions.

Our Values - SCORE

S - Sustainability
Summerland is a values based organisation which is responsible for:
  • Living off the earth's resources that are renewable and draw upon its interest not its capital.
  • Ensuring our workforce is informed and engaged.
  • Ensuring the good reputation of Summerland.
C - Community
Summerland has a strong presence in and supports our diverse communities, working collaboratively and co-operatively
O - Ownership
Our Customers enjoy the rights of ownership of a values based organisation.
As Owners, our customers have the right to expect a level of service and assistance that provides more than what a bank offers.
R - Respect
As owners, our customers can feel confident that Summerland maintains an environment of full disclosure and transparency in reporting.
Summerland is committed to operating in a trusting, fair and equitable manner, accepting the diversity of our customers.
E - Ethics
Summerland's business model is based on being a socially responsible, ethical and prudent organisation.
Summerland shares our community's values, and communicates to our community about how we live these values.

The Board

Meet the Summerland Board of Directors.

Executive Team

Meet the Summerland Executive team.

Governance

Corporate conduct and disclosures.

Careers

Interested in joining the Summerland team?