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 SMS Alerts is service which allows you to obtain account balances simply by sending an SMS message from your mobile phone. You can then have account and transaction information sent directly to your mobile!
You may also set up regular alerts so that you recieve a message when certain events happen on your account. For instance, you might want an SMS each time a direct debit or credit come into your account, or if your account falls below a certain level. These alerts can be set up by yourself in PCaccess, or by our staff at any branch.
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Requesting an SMS Alert on demand
The SMS Request feature allows you to receive an SMS on demand, simply by SMS texting 0448 22 1999 from your mobile phone with a special code.
To request an SMS message:
- Start a new SMS text message
- Enter the short command code for the SMS you require (See the table below for the codes)
Some examples include:
- B - Gives a balance for all accounts
- B3 - Gives a balance for all accounts starting from the 3rd account
- TXC2 - Gives a credit only transaction history starting from the 2nd account
- I3 - Gives interest earned/paid starting from the 3rd account
- Send the SMS Text message to 0448 22 1999
Short Command Codes
Use the following table to determine the short command code needed:
| Code |
|
Information Required |
| B(n) |
|
Balance request – all accounts starting from first or (n)th account (includes available balance) |
| T(n) |
|
Transaction History – starting from first or (n)th account |
| TXC(n) |
|
Transaction History – Credits only – starting from first or (n)th account |
| TXD(n) |
|
Transaction History – Debits only – starting from first or (n)th account |
| I(n) |
|
Interest Earned/Paid Request – starting from first or (n)th account |
Note: (n) = the number order that your account appears in the Account Balances page e.g. If you want the balance of your 3rd listed account you would send an SMS containing the text B3.
SMS Limitations
When returning balance request information the system will return as many accounts as possible (within the 160 character limitation of SMS) from the starting account as indicated by the (n). To enable as many accounts as possible to be sent the system will limit account descriptions to 25 characters.
When returning transaction history request information the system will return as many transactions as possible (within the 160 character limitation of SMS) for the requested account as indicated by the (n). To enable as many transactions as possible to be sent the system will limit transaction descriptions to 30 characters.
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