Where the locals go: The resilient rebuild of our Lismore branch

https://www.youtube.com/watch?v=ps8mp3eTomA Discover how this flagship branch has been transformed into a testament of strength, with cutting-edge flood-resistant designs that promise more than just survival. Watertight vision When it came time to refurbish our branch, we knew we had to do more than just patch things up. We wanted a branch that could withstand repeated flooding […]
Smooth sailing into security: navigating product retirement.

As we continue to innovate and enhance our banking experience, we are announcing the retirement of three banking products effective 30 June, 2024. As the world evolves, so do our banking needs. We’ve noticed a shift in customer preferences towards digital payment methods. To better serve you, we’re streamlining our offerings and focusing on faster, […]
Communication during service incidents: a customer guide.

In today’s interconnected world, communication is key when it comes to service interruptions or incidents affecting customers. At Summerland, ensuring our customers are promptly informed and updated during such occurrences is a top priority. As soon as we learn about an outage, we take these steps to figure out our next move and make sure […]
Where the locals go: to pay their respects this Anzac day.

The Northern Rivers region has a resilient history. Just as the ANZACs faced adversity on the battlefields of Gallipoli, our region has stood strong in the face of natural challenges. The echo of their determination resonates with our community, reminding us that resilience is not just a trait—it’s a legacy. If you’re looking to pay […]
Celebrating B Corp month: a month of purpose and impact.

March was B Corp month – a month dedicated to B Corp businesses who are putting people and planet first. Read on to find out how our Summerland team showed up this March. Having a month dedicated to showing up for our people and planet is great. But here’s the thing: community care isn’t seasonal. It’s […]
Where the locals go: Your guide to creating a sustainable sanctuary.

Are you ready to make a lasting impact on the environment and save money in the process? Summerland Bank invites you to join a growing community of eco-conscious homeowners. At Summerland Bank, we’re not just about banking; we’re about building a better future for our community and our planet. That’s why we’re proud to offer the […]
What are PayID scams? Learn how to protect yourself.

PayID scams refer to fraudulent schemes where scammers target individuals conducting transactions, particularly those selling items online, by exploiting the PayID service. Summerland Bank recently came across a PayID scam where a customer selling a vehicle on Facebook Marketplace lost $1,000. PayID scams target people selling items online. Typically, scammers will pose as buyers and: […]
Proud to be Summerland Bank, with Jack Toohey.

Find out why we’re passionate about a braver banking alternative for generations to come. Encompassing the traditional lands of the Bundjalung, Gumbaynggirr, Yaegl, Dunghutti and Biripi people, Summerland Bank is proudly located in one of the most uniquely beautiful parts of the world. To mark B Corp month, we were joined by digital storytelling maestro, […]
Transforming waste into innovation.

We’re super proud of our uniform recycling initiative! At Summerland, our commitment to sustainability extends beyond words—it’s ingrained in every aspect of our operations. So when the time came to refresh our brand, we saw an opportunity not just for change, but for positive action. The transition from ‘Credit Union’ to ‘Bank’ meant more than […]
How to spot and avoid remote access scams.

In the digital age, staying connected has never been easier — but it comes with its own set of risks. One of the most insidious threats facing individuals today is the rise of remote access scams. These scams are on the rise again, and it’s more important than ever to arm yourself with knowledge to […]