A career with us
Our people and our culture are our biggest asset. Owned by the people, operated by the people.
A career with us
Shape a more equitable future with a customer-owned bank.
Join us!
Looking for more than just a job?
At Summerland Bank, we’re always on the lookout for people who share our values and passion for making a real difference in our community.
While skills and experience matter, what’s even more important to us is attitude—a genuine, can-do approach, a commitment to meaningful conversations, and a drive to help customers find the solutions that truly meet their needs.
We’re a close-knit team with big opportunities. Many of our people have grown their careers here, starting in one role and developing new skills through on-the-job experience, training, and ongoing support.
If you’re looking for a workplace where you’ll be valued, supported, and given room to grow, we’d love to hear from you.
Explore our current opportunities and apply now.
Employee testimonials
Hear what our team has to say about life at Summerland Bank.
“I came to Summerland Bank with zero banking experience, straight from hairdressing! Now, I’ve had the chance to work in different branches, learning new roles with the support of the amazing Summerland family. I’ve made some incredible friends here, and honestly, I can’t picture myself anywhere else!“
Jess Shephard, Branch Team Leader.
Lismore
“From my first day of Induction I have felt welcomed and valued. The induction training was well organised and covered a lot of Summerland’s policies and procedures. Additionally, being offered to undertake a Certificate III in Financial Services as part of my training is a great opportunity to gain more skills in the finance industry.“
Mandy Bowling, Banking Advisor.
Grafton
“Summerland employ staff based off mutual core values, which results in a very positive work culture. I’ve loved the sense of openness and transparency since I started several years ago. I have felt encouraged to contribute ideas to the business and have been supported throughout many life changes retrospectively.“
Amelia Grant, Retail Ops Specialist.
Head Office, Lismore
About us.
At Summerland Bank, we’re more than just a financial institution — we’re a purpose-led organisation committed to creating meaningful impact. As a customer-owned bank, everything we do is driven by a deep connection to our people, our communities, and the planet.
Learn more about what drives us, where we’re headed, and the values that shape how we work every day.
Our purpose
Why we are here.
Better banking, stronger communities.
Our vision
What we want to achieve.
To be Australia’s most successful customer-owned bank.
Our values
Our values are our guiding principles.
They drive us towards collaboration and keep us working toward a common goal. Core values we live by:
- Default to positivity
- People matter most
- Make each other proud
- Keep it simple
- Be brave
- Default to positivity
Our culture.
Summerland acknowledges and pays deep respect to the Bundjalung and Djanangmum people as the Traditional Owners and ongoing custodians of the land on which we live and work. We recognise their enduring connection to Country and honour their wisdom in caring for this coastline and its ecosystems since time immemorial. We are grateful for their stewardship and cultural heritage, which continue to enrich our communities today. We pay our respects to Elders past and present and extend that respect to all First Nations people.
Values based organisation
We are a values-based organisation, and our values define our culture. Our people and culture are the cornerstones of how we make a difference.
It is our people who make a difference for our customers and community, and we are committed to providing you with opportunities to thrive in an inclusive environment with continual learning, development and performance.
Our people drive our success
Our people keep us on track, ensuring we meet our commitments. They are the biggest asset to Summerland Bank’s success.
Our people are our identity in our community and proudly demonstrate what Summerland is about. Our people work hard, show commitment and dedication but most of all know how to do this all while having some fun! And what matters to them, matters to us.
We are a B Corp certified business.
Being a certified B Corp company, means we prioritise people, planet, and communities, alongside profit. This certification means we meet high standards of social and environmental performance, accountability, and transparency.
We reinvest at least 5% of our profits into community initiatives and support local organisations making a real difference. As a customer-owned bank, we’re proud to be part of the B Corp community working towards a fairer, more sustainable future.
Be part of a global movement dedicated to creating a positive impact and a more inclusive, equitable economy.
Diversity, equity and inclusion.
Summerland promotes a culture that actively seeks to include, welcome, and value diversity to enable people to contribute their best work. We encourage people of all abilities, Aboriginal, Torres Strait Islander people, those wanting to return to the workforce, young people, and people from culturally diverse backgrounds to apply for this job.
The Workplace Gender Equality Agency (WGEA) report is an annual submission required of Australian employers with 100 or more staff. It provides a snapshot of our organisation’s gender composition, pay equity, policies, and practices, helping us track progress and remain accountable in promoting gender equality across our workplace.
Merger with Regional Australia Bank.
An opportunity to grow with us.
Now is an exciting time to join Summerland Bank as we embark on a transformative journey through our proposed merger with Regional Australia Bank. This strategic move strengthens our mission to empower regional communities while offering our employees unparalleled career growth and stability.
By joining our team, you’ll be part of a dynamic, community-driven organisation that is expanding its reach, investing in cutting-edge technology, and enhancing its customer offerings. With more branches, improved digital banking solutions, and a greater ability to support local businesses and families, this merger is a game-changer. Together, we’re building a stronger future -one that puts people first.
Be part of something bigger. Grow with us at Summerland Bank.
Setting yourself up for success.
We are looking for more than the right skills and experience. We can teach the successful candidate all they need to know through a supportive culture and learning and development.
What Summerland are looking for is someone whose personal values align with our organisational values. Someone who possesses a positive can-do attitude and commitment to genuine and meaningful conversations and the ability to link customer needs to the features and benefits of the most appropriate solutions.
We are a small organisation with a lot of career opportunities. Many employees develop on the job skills. We offer training and skills development. Lots of employees who commenced in one position have moved through differing roles.
What happens when I submit my application?
Our screening process will include a mixture of online screening and assessment tools. As a guide, you should expect the process to include the following components:
- Resume and cover letter screening
- Initial phone interview
- Face-to-face or live online interview
Interview hints & tips
Behaviour-based interviews (prepare before-hand, follow the STAR technique, take your time).
- Situation: Introduce the situation to set the scene and provide context.
- Task: Describe the task. What needed to be done and why?
- Action: Explain the action you took.
- Result: Describe the result in terms of benefits realised.
Will I be advised about my application?
Your application will be assessed based on your skills, experience, and response to the selection criteria. If your application is not considered competitive, we’ll write to you and advise you as soon as possible after the closing date.
Shortlisted applicants will be contacted by phone regarding the next stage of the recruitment process and to arrange a pre-screening phone interview. If successful to the face-to-face interviews and you have any special requirements to enable you to the interview, (eg building access, communication assistance) please let us know when you are contacted, so that arrangements may be made.
What will happen at the interview?
At each interview stage you will be asked questions relating to the selection criteria, the functions of the position and your skills, knowledge, experience. You’ll also be given an opportunity to ask questions about the position or company to gain any further information.
Do I have to provide referee's?
To assist with your application, you should provide the names and telephone contact numbers of two professional people who may be contacted about your application. It’s advisable to include previous work supervisors, or colleagues, as both referees will be asked to provide information on your past employment and work performance, relevant to the selection criteria for the position.
This information is confidential to the people involved in the assessment of your application.
Perks and benefits.
At Summerland Bank, we believe great customer experiences start from within.
By investing in our people, we ensure they’re empowered to deliver genuine care and support to our customers. As a proud B Corp and customer-owned bank, we’re committed to being a leading employer in our region—creating meaningful, purpose-driven careers for locals.
Unlike the major banks, we’re owned by our customers, not external shareholders. That means our profits stay local—supporting our members, strengthening our communities, and building a brighter future for the region we call home.
Transformational culture
Work with a professional, passionate and friendly team.
Awarded Kincentric Best Employer 2020, 2021 & 2022.
B Corp certified.
Development & recognition
Structured appraisal process with ongoing coaching.
Summerland Stars – Rewards & recognition program.
Study Assistance for further learning.
Wellbeing framework
Annual ergonomic training.
Employee assistance program (EAP).
Internal social fun program.
Leave benefits
5 days additional leave (FTE) each financial year.
1 day volunteer leave (FTE) each financial year.
We top up Government Parental Leave Pay to match your regular salary.
Flexible work options
Up to 2 days working from home (FTE) for non-customer facing roles.
Flexible start and finish times.
Part-time or compressed hours.
Additional benefits
Concessions on retail banking & loan products
Uniform allowance for customer facing roles.
Salary Sacrifice and workplace giving (after-tax deductions to partnered charities)
Is there something else we can help you with?
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