Urgent alert: Beware of Summerland Bank impersonation calls.

We are issuing an urgent warning regarding a recent increase of fraudulent phone calls targeting our customers. These calls are being made by individuals impersonating representatives from ‘Summerland Bank’ or ‘Summerland Credit Union’. How to protect yourself Act with caution We urge all our customers to remain vigilant and cautious. Your security is our top […]
Helping our community build resilience.

We know that resilience isn’t just about bouncing back, it’s about being prepared and connected before the next challenge comes along. That’s why we want to share a fantastic opportunity with local businesses and community organisations in the Northern Rivers: the Business Beyond Disasters program. Launched by the NSW Reconstruction Authority in partnership with Resilient […]
Young environmental heroes in our community.

In the wake of ex-Cyclone Alfred, which left debris scattered along the shores of Evans Head, Arlo and Reign took it upon themselves to clean up the beach, completely unprompted and full of enthusiasm. Their quiet determination and community spirit caught the attention of many, including some of the Summerland staff, through a story featured […]
Beware of investment scams.

Investment scams are deceptive schemes designed to trick people into handing over their money with the promise of high returns and little or no risk. Unfortunately, these scams are becoming more sophisticated, leveraging technology, fake endorsements, and high-pressure tactics to lure unsuspecting investors. How scammers operate Fraudsters often pose as legitimate companies or introduce themselves […]
A celebration of giving back during B Corp Month.

Strong communities are built through collective action and meaningful support. This B Corp Month, we took the opportunity to celebrate and uplift local charities, community groups, and causes that are making a real difference. Through our internal initiative, ‘Community Matters’, our team came together to nominate and vote for organisations that inspire us with their […]
Rising Stars Scholarship recipient.

Empowering Dreams: Jonalyne Andersen awarded Rising Stars Scholarship. Education has the power to transform lives and provide individuals with the opportunity to grow, achieve goals, and contribute to communities. The Rising Stars Scholarship is designed to support talented students on their academic journey, easing financial pressures so they can focus on their future. This year, […]
Exciting updates to the Summerland Bank app!

We’re excited to announce the latest updates to the Summerland Bank app, these were rolled out on 5 March 2025! This release includes key enhancements, improved navigation, and new features designed to enhance your banking experience. Read on to discover what’s new and improved. What’s new in this update? 1. Loan application enhancements We’ve made […]
Changing hours to provide better service.

We’re excited to share an important update to our branch trading hours, one that’s designed to better support you! Based on your feedback we are making changes to ensure we are available when you need us most. We heard that having branches open during lunch hours would be more convenient for you, and we’re happy […]
Important notices relating to Cyclone Alfred.

Monday 10 March: 5.30pm We are pleased to advise that all our Branches will re-open tomorrow Tuesday 11 March. For customers experiencing financial difficulty, please find out more on how you can access these services here.
Remote access scams on the rise.

We’ve seen a recent surge in remote access scams, with some customers losing thousands of dollars. In 2024 alone, these scams cost Australians over $7.5 million—and the true losses are likely much higher, as many victims don’t report them. How these scams work Scammers will try to convince you that your computer, phone, or internet […]