Your Internet Banking has just been upgraded — bringing you a refreshed and more intuitive way to bank online. With thoughtful features built in, it’s designed to help you bank with confidence.
While the look and feel have changed, logging in remains exactly the same. Your customer number and password will continue to work as normal, so you can jump straight back into your banking without disruption.
What’s New?
Your upgraded Internet Banking is clearer, simpler and more intuitive — giving you the same easy experience you enjoy in our Mobile App.
You’ll notice:
- A fresh, modern layout that makes navigation smoother and more accessible
- Cleaner workflows for payments, transfers and business banking tasks
- A personalised dashboard where you can set up quick actions, alerts and balance preferences
- Enhanced business tools for batch banking and approvals
Where to find support:
To support you through the change, we’ve created a library of helpful resources on our website, including:
- Step‑by‑step guides
- Videos and screenshots
- Navigation walkthroughs
- Security tips and FAQs
These guides cover everything from logging in and setting up your dashboard, to managing payee, navigating payments, and understanding features such as two‑factor authentication and scam‑warning prompts.
Everything you know still works the same:
✔ Your login details are unchanged.
✔ Your password works exactly the same way.
✔ Saved payees, BPAY billers, and scheduled payments are all still there waiting for you.
Need extra support?
Our team is here to help. If you’re unsure where a feature has moved, or want a hand exploring the updated layout, just reach out — we’re more than happy to guide you.
Contact us on 1300 728 728 or visit us in-branch for support.
